Professional Experience

Professional Summary

Skilled communications professional with experience in non-profits, restaurant industry, healthcare IT, professional services and retail seeks project coordinator or project manager role. Completed role as communication lead on a statewide IT healthcare project (over 200 ambulatory clinics and 14 hospitals).

Professional Skills/certifications

  • Certified Project Management Professional (PMP)
  • Project team task tracking
  • Social media content strategy
  • Message management (technical writing)
  • Collaborative leadership and resource planning
  • Trend analysis
  • Metrics-driven
  • Strategic marketing and communications
  • Copy writing and video production

Professional Roles

Humana (2020 – present) — IT Project Manager (Sr. Scrum Master)

  • Develop, train, and coach agile team
  • Schedule and track agile ceremonies
  • Write and prioritize agile stories in ADO
  • Plan and execute communications strategy around IT projects
  • Promote stakeholder adoption of new Microsoft tools
  • Establish and execute project schedule
  • Develop process for tracking content schedule
  • Work with the project team for enterprise-wide software deployments
  • Write articles for enterprise-wide distribution
  • Advanced Microsoft Office 365 skills

The National Center for Families Learning — Director of Communications (2017 — 2020)

  • Create national communications strategy that highlights NCFL’s work in over 39 states and 140 communities across the country
  • Develop and execute national media strategy including press releases and press conferences
  • Develop messaging for organization and representative spokespersons
  • Manage communications staff of 3 including national conference manager, digital communications manager, and communications coordinator
  • Develop and manage departmental budget (over $400,000)

K.H. Richardson & Co., llc –marketing & communications (2011 – 2017) — Contractor/Consultant

  • Communication strategy for stakeholders for over 200 medical clinics and 14 hospitals throughout Kentucky
  • Collaborative team participation
  • Evaluate/establish marketing plan
  • Project planning and coordination Re-branding/marketing strategies
  • Stakeholder strategies
  • Electronic Health Record communications to foster system adoption by over 1,700 end users
  • Task tracking and organization
  • Creating order from chaos
  • Event logistics for events of 1,000 attendees resulting in net fund raising total over $300,000

Christian Academy School System – four-school system with 3,000 students    (2009 – 2011)

Director of Development & Alumni Affairs

  • Develop and implement campaign strategy
  • Establish communication plan and strategy for donor/stakeholders
  • Establish process for pledge tracking and collection
  • Stakeholder engagement resulting in increased pledge fulfillment for over 90% of promised gifts
  • Establish annual alumni events

Sunrise Children’s Services –non-profit agency that cares for children who have been abused (2005 – 2009)

Vice President of Marketing & Advancement

  • Organization spokesperson
  • Develop the strategic fund raising, communications and marketing plan for agency
  • Develop and manage department budget
  • Supervise a staff of nine employees
  • Supervise and be responsible for meeting department fund raising goal of $3.5 million

Director for Communications

  • Develop and implement state-wide agency marketing and public relations plan focusing on name change to Sunrise Children’s Services
  • Develop communication strategy for internal and external stakeholders
  • Develop and manage annual communications budget of approximately $400,000
  • Media relations including implementing crisis communication plan
  • Recreate look of marketing materials including quarterly newsletter into magazine


Deming, Malone, Livesay & Ostroff, Certified Public Accountant                   (1998 – 2005)

Director of Marketing/Communications

  • Responsible for developing and implementing firm marketing, public relations and advertising plan (including development and management of $93,000 annual marketing budget)
  • Review and approve sponsorship opportunities
  • Employee training with emphasis on marketing
  • Special projects and firm event planning


B.A. in Journalism, Western Kentucky University

  • Public Relations major, Writing and Business minor
  • Leadership Louisville Graduate (class of ’02)
  • Focus Louisville Graduate (September, 1994)


Leadership/Board membership

  • Project Management Institute current member
  • Youth group leader (2013 – present)
  • School of the Arts Booster President (2012 – present)
  • Kentucky Shakespeare Festival board member (2009 – 2015), past chairman
  • Hands On Louisville founding board (2003 – 2006)
  • Focus Louisville Alumni board (2003 – 2004)
  • The Mint Jubilee – a derby-eve celebrity gala with over 1,000 in attendance
    • Chair Emeritus (1997 to 2006)

Teaching/Committee membership/Honors

  • Junior Achievement Classroom Volunteer (1999 – 2002)
  • Daybreak Instructor (2003-present)
  • Leadership team for Singles Ministry, Southeast Christian Church (2005 – 2008)
  • Business First 40 Young Business Leaders under Forty recipient